Privacy policy

Privacy Policy

Last Updated: June 2026

The Rooted Culture ("we", "our", "us") respects your privacy and is committed to protecting your personal information.

Information We Collect

When you visit our website or place an order, we may collect:

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment details (processed securely through third-party payment providers)

  • Device and browser information

  • Website usage data

How We Use Your Information

We use your information to:

  • Process and deliver orders

  • Provide customer support

  • Send order updates

  • Improve our products and website

  • Detect fraud and unauthorized transactions

  • Send promotional communications (only where permitted)

Payment Security

We do not store your card or banking information. Payments are processed through secure payment gateways.

Sharing Information

We may share information only with:

  • Shipping and logistics partners

  • Payment processors

  • Technology and analytics providers

  • Government authorities when legally required

We never sell your personal information.

Cookies

We use cookies and similar technologies to improve website performance and user experience.

Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, or misuse.

Your Rights

You may request access, correction, or deletion of your personal information by contacting us.

Contact

Email: support@therootedculture.com

By using our website, you consent to this Privacy Policy.