Terms of service

Terms of Service

Last Updated: June 2026

Welcome to The Rooted Culture. By accessing or purchasing from our website, you agree to be bound by these Terms of Service. Please read them carefully before using our website.

1. General Conditions

By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

We reserve the right to refuse service to anyone for any reason at any time.

2. Products & Services

The Rooted Culture offers print-on-demand apparel and lifestyle products.

All product descriptions, images, pricing, and availability are subject to change without prior notice.

We make every effort to display product colors and designs accurately; however, actual colors may vary slightly due to screen settings, lighting conditions, and printing processes.

3. Pricing & Payments

All prices displayed on our website are in Indian Rupees (INR) and are inclusive of applicable taxes unless otherwise stated.

We reserve the right to modify prices at any time without prior notice.

Payments must be completed successfully before an order is processed and dispatched.

4. Order Acceptance

Once an order is placed, you will receive an order confirmation email.

Receipt of an order confirmation does not guarantee acceptance of the order. We reserve the right to cancel or refuse any order due to:

  • Product availability issues

  • Pricing errors

  • Fraudulent or suspicious transactions

  • Incorrect customer information

  • Any unforeseen operational issues

If payment has already been made, the amount will be refunded to the original payment method.

5. Print-on-Demand Products

Most products sold by The Rooted Culture are manufactured specifically after an order is placed.

Because each item is made to order:

  • Orders cannot be modified after production begins.

  • Returns and exchanges for incorrect size selection or change of mind are not accepted.

  • Customers are advised to review size charts carefully before placing an order.

6. Shipping & Delivery

Estimated delivery timelines displayed on the website are indicative only.

Delivery delays may occur due to:

  • Courier disruptions

  • Weather conditions

  • Public holidays

  • Remote delivery locations

  • Events beyond our reasonable control

The Rooted Culture shall not be liable for delays caused by third-party logistics providers.

7. Returns, Refunds & Replacements

Returns, refunds, and replacements are governed by our Return & Replacement Policy.

Customers must report damaged, defective, incorrect, or missing items within 7 days of delivery and provide supporting evidence including photographs and an unboxing video.

8. Intellectual Property

All content on this website, including but not limited to:

  • Logos

  • Graphics

  • Artwork

  • Product designs

  • Images

  • Text

  • Branding materials

is the exclusive property of The Rooted Culture and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without prior written permission.

9. User Conduct

You agree not to:

  • Violate any applicable laws or regulations

  • Use the website for fraudulent activities

  • Attempt unauthorized access to our systems

  • Interfere with website functionality

  • Upload malicious code, viruses, or harmful software

Any such activity may result in termination of access and legal action.

10. Limitation of Liability

To the maximum extent permitted by law, The Rooted Culture shall not be liable for:

  • Indirect or consequential damages

  • Loss of profits

  • Loss of business opportunities

  • Delays caused by third-party services

  • Events beyond reasonable control

Our total liability shall not exceed the amount paid by the customer for the specific order in question.

11. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

12. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of Rewa, Madhya Pradesh, India.

13. Changes to Terms

We reserve the right to update, modify, or replace any part of these Terms of Service at any time.

Updated versions will be posted on this page and become effective immediately upon publication.

14. Contact Information

For any questions regarding these Terms of Service, please contact:

The Rooted Culture
Email: support@therootedculture.com
Website: www.therootedculture.com